![]() ![]() Clicking on the ‘Label’ icon allows you to select a label from a set of pre-existing labels to add to your email, or create a new label for this particular email. Every time you open an email inside Gmail, it shows you a set of buttons on top of the email. The trick in making this frictionless is getting used to Gmail’s UI and picking the right options. This is probably why a sudden shift from Outlook to Gmail could cause some friction. Adding emails to folders in Outlook mimics the same set of steps. Irrespective of whether you use Windows or Macintosh, Google Drive or Dropbox, the method of adding files to folders remains largely the same. How do you add an email to a label? Adding a label to an email Nesting of labels can be compared to creating folders and sub-folders to organize your emails. Additionally, you can choose to also create nested labels, ie create sub-labels under specific parent labels. You can then choose to give your label a name. To create a label in Gmail, scroll down to the bottom of the label list located on the left-hand side of your Gmail window, click on ‘More’ and then scroll further and click on ‘Create new label.’ Step 2: Creating a new label in Gmail That said, how do you create a new label in Gmail? Step 1: Creating a new label in Gmail This works well if you are using Gmail as a collaborative inbox, especially in a customer support scenario because this ensures that your team is getting a unified view of emails and labels in their default inbox view. You can then view the emails under all of the labels that you have applied to it. In the same way, Gmail allows you to add as many labels as you want to an email, without needing to make a copy of the email. Multiple files can be stored in the same drawer, and each can have multiple Post-it notes attached to them. Think of a label as a Post-it note tacked on to a paper file. The same goes with storing emails in multiple Outlook folders – you’ll have to make multiple copies of the said email. Getting back to the paper file analogy, the only way this file can be stored in multiple drawers of this filing cabinet is if several photocopies existed of it. This would make it particularly difficult for other users to spot the email as it wouldn’t appear in their default inbox view. Let’s say you are using Outlook as a collaborative inbox, and a user moves an email into a folder. And just like how a file can exist only inside a particular drawer at any given point in time, an email can be stored only in one folder, which can be a bit of a downer if you are using email for team collaboration. When you add an email to a folder, it is like stashing away let’s say, a paper file inside the drawer.
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